Enhancing Customer Service With IT Services for Retail & Hospitality Businesses
Hotels, resorts, and restaurants in Oregon & Washington rely on technology to deliver exceptional guest experiences and efficient operations. Our IT services ensure that your systems are reliable, your data is secure, and that your team can communicate productively. All this ensures your properties run smoothly and your guests stay satisfied.
Beardman Technology Group supports hospitality organizations in a range of ways: we develop guest Wi-Fi splash pages, manage PCI scope reduction, harden POS security, and even handle music zoning. We provide solutions that protect sensitive information and enhance staff productivity, so your team can focus on creating memorable experiences for each and every guest.
What Our IT Services Do For Hospitality Organizations
Reliable Operations: Support reservations and property systems with dependable IT.
Guest Data Security: Strong safeguards protect personal and payment information.
Minimized Downtime: Networks and systems perform consistently across properties.
Staff Productivity: Efficient tools streamline workflows and daily tasks.
Enhanced Communication: Integrated systems keep teams and guests connected.
PCI & Compliance Support: Reduce scope and simplify adherence to industry standards.
Scalable Infrastructure: Technology grows with your properties and service needs.
What Clients Say About Us
Affordable, Fast, and Always Available
“As a small business owner with 45 employees, one of the biggest hurdles through the years has been IT. Beardman Group took that headache away from me and gave me the time back to focus on what I do best!! They're affordable, speedy and efficient, they literally always answer when I call. They're the nicest guys and are so easy to work with and they're focused on finding me a solution to the issues at hand. Seriously do yourself a favor and don't wait to hire them. I'm so glad I did!”
GENEVRA CARDOSO
Spa Owner - Zama Massage
Tailored Tech That Actually Works for Restaurants
“(...) Their team is responsive, knowledgeable, and proactive. Whenever we’ve had a question or minor issue, they’ve responded quickly and resolved it without disruption to our business. Since partnering with them, we’ve seen fewer tech-related headaches, better team efficiency, and improved guest experiences thanks to the reliability of our systems. I recommend Beardman without hesitation. They’re professional, forward-thinking, and deeply committed to quality service. Most importantly, they’ve proven to be a partner we can rely on for both day-to-day support and future growth.”
MAXWELL SCOOFS
Director Of Hospitality - Urban Restaurant Group
Responsive, Reliable, and Ready to Solve
“(...) After a quick phone call, we had a team member on site within a few hours diagnosing the problem. Before leaving, a temporary fix was discovered for the day also with a solution for the long term quoted. The next morning they were on site with all the necessary equipment and went above and beyond to replace our sound system on the same day. They've always been quick and helpful when we've needed them! We have also loved using the rest of their technology suite with recommendations. I was greatly appreciative to have my time recovered toward work while they fixed the issues. Highly Recommend!”
JON HUNSBERGER
General Manager Of All Locations - Fire On The Mountain
Our Reliable IT Process
We guide every client through a clear, proven path that keeps technology aligned with business goals while reducing risk, eliminating wasted effort, and maximizing long-term value. Our process ensures your IT services remain secure, efficient, reliable, and consistently prepared to support growth with confidence, adaptability, and measurable results that truly matter to your business success.
Discover
We begin by learning your business, evaluating existing technology, and identifying pain points. This discovery step ensures our IT services are tailored precisely to your goals and unique operational needs.
Plan
Next, we design a strategy that prioritizes efficiency, security, and scalability. Our IT services roadmap outlines clear objectives, timelines, and resources so you know exactly how we will deliver results.
Implement
We deploy IT services with precision, handling installation, configuration, and integration seamlessly. This step minimizes disruption while ensuring your systems are optimized, secure, and fully functional from day one.
Support
Our IT services continue with responsive support, ongoing monitoring, and regular improvements. We keep your systems healthy and your team productive, ensuring technology drives long-term stability and growth consistently.
Why The Hospitality & Retail Industries Often Struggle With Technology
Hotels and restaurants often face outdated systems, security risks, and unreliable networks. These issues increase costs, frustrate guests, and disrupt operations for hospitality organizations in Oregon.
IT services for hospitality organizations resolve these challenges. With dependable systems, secure networks, and professional oversight, Beardman Technology Group helps hospitality providers reduce risks, improve efficiency, and enhance guest and customer satisfaction.
We're Here To Help
Generic IT providers may not understand hospitality requirements. Businesses need a partner who prioritizes performance, safeguards sensitive information, and supports customer-facing operations without creating downtime or service disruptions for you and your team.
Beardman Technology Group provides IT services for hospitality organizations with expertise and responsive support. We align technology with operational priorities so businesses deliver reliable services and memorable guest experiences consistently.
Why You Should Partner With Us
Hospitality IT services help businesses in Oregon stay secure, efficient, and competitive. With Beardman Technology Group, organizations gain reliable systems, secure transactions, and dependable guest services.
Specialized Support
Our IT services are delivered by experts who understand the requirements of hotels, restaurants, and resorts. Their guidance ensures systems are efficient, dependable, and designed to strengthen operations while consistently supporting reliable, high-quality guest experiences across Oregon.
Fast Response
Problems are addressed quickly with hospitality IT services that provide responsive support. Immediate assistance minimizes downtime, maintains staff productivity, and protects guest satisfaction, ensuring operations remain uninterrupted without costly delays or disruptions affecting customer-facing services and daily business activities.
Trusted Security
Guest and customer information is protected through hospitality IT services that implement monitoring, backups, and encryption. These safeguards reduce risks, maintain compliance, and ensure sensitive data remains confidential, helping businesses safeguard both their reputations and their guests’ confidence effectively and consistently.
Future Scalability
Your growth is supported with hospitality IT services that adapt to new technologies, additional properties, and expanding staff. Scalable systems guarantee consistent performance, ensuring businesses remain competitive and prepared to meet changing industry requirements effectively across Oregon.
FAQs About Our Retail & Hospitality Services
How quickly can your managed IT services start making a difference for my business?
Our managed IT services begin making an impact immediately with monitoring, updates, and help desk support. Within days you’ll notice fewer disruptions, more stability, and faster response times for everyday issues. Over time, strategic improvements strengthen security, efficiency, and productivity.
What happens if my systems go down outside of regular business hours?
Our managed IT services include around-the-clock monitoring and support, so you’re never left waiting for help. If a system goes down, our team is alerted immediately and takes action to restore operations quickly, minimizing downtime and keeping your business moving.
Can your managed IT services integrate with the software and tools my team already uses?
Yes, our managed IT services are built to align with the systems you already rely on. We evaluate your current tools, ensure compatibility, and support integrations to keep your workflows running smoothly while avoiding unnecessary replacements.
How do your managed IT services help control technology costs?
We help you manage costs by providing predictable pricing and eliminating hidden fees. Our proactive approach reduces the expensive downtime and emergency repairs that come with unmanaged systems, helping your budget stay stable while technology supports growth.
Take Control Of Your Technology Today
Our suite of IT services is built around your goals, providing proactive support, secure systems, and lasting value that help your company thrive without unnecessary complexity, wasted resources, or frustrating delays.
Book a site walk & risk assessment by calling (855) 504-1660 to see how we can make your facility safer and smarter.
6021 SE Mitchell Street
Portland, OR 97206
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